Frequently Asked  Questions 

1. What steps should I take if I'm involved in an accident?

If you're involved in an accident, stay calm and ensure everyone is safe. Follow these steps:

• Call emergency services if needed.
• Exchange information with the other driver, including insurance details.
• Take photos of the damage and accident scene if possible.
• Contact your insurance company to report the accident.
• Once you've filed your claim, bring your vehicle to us for an estimate and repair.

2. Will my liability insurance cover the cost of repairs to my car?

Liability insurance generally covers the costs for damages to another driver’s vehicle or property in the event of an accident. However, it does not cover the repairs for your own vehicle. If you're looking for coverage for your own car, you may need comprehensive or collision coverage. It's best to check with your insurance provider to understand your specific policy.

3. The insurance company recommends a specific body shop; am I required to use their choice?

No, you are not obligated to use the body shop chosen by your insurance company. You have the right to select the shop you trust for your repairs. If you prefer to bring your vehicle to Syed Brothers Collision, we will work with your insurance provider to ensure a smooth and efficient process.

4. What factors should I consider when selecting a body shop?

When selecting a body shop, consider the following:

• Reputation: Look for reviews and testimonials from previous customers to gauge the quality of service.
• Certifications: Ensure the shop has certified technicians and uses quality materials.
• Experience: Choose a shop that specializes in collision repair and has experience with your vehicle make and model.
• Warranty: A reputable body shop should offer a warranty on repairs, ensuring the work is done correctly.

5. What should I expect during the repair process?

Once we begin repairs on your vehicle, you can expect:

• Estimates and Approvals: After assessing the damage, we’ll provide a detailed repair estimate. We work with your insurance to get approval before proceeding.
• Parts Ordering: We will order any necessary parts for the repair and ensure everything is of the highest quality.
• Repairs: Our experienced technicians will carry out the repairs and ensure your vehicle is restored to pre-accident condition.
• Final Inspection: After repairs are completed, we will conduct a thorough inspection to ensure everything is in top condition before you pick up your vehicle.

7. Will my insurance cover a rental car?

If your policy includes rental car coverage, your insurance will typically cover the cost of a rental while your vehicle is being repaired. Be sure to check with your insurance provider to confirm the details and ensure you’re covered.

8. Do you offer any warranties on repairs?

Yes, we stand behind our work and offer a warranty on all collision repairs. We use quality materials and ensure that every repair is completed to industry standards.

9. How long will my car take to repair?

Repair times can vary depending on the severity of the damage, the availability of parts, and our current workload. We will give you an estimated timeline and keep you updated throughout the repair process.